Terms and Conditions

FOR TOURS:

All vehicles are licensed, private and include a chauffeur. Driver guides speak fluently English and are knowledgeable about the city and its monuments but are not Official Tour Guides. The chauffeur cannot leave the vehicle unattended or enter into any monuments. Request your tour with chauffeur and Official Tour Guide.

Standard languages are English and Spanish. Other languages are subject to availability and with a supplement of 50€.

Public liability Insurance

Tax included

For other outside of Barcelona excursions please request a quote

Prices not applicable for Mobile World Congress, Formula 1 days, Christmas holidays (December 24, 25, 26, and January 1 and 6) and special events. Contact us for special quotes

Cancellation policy:

Any type of entrance tickets booked cannot be modified

Modification of the tour or services, dates and staring hours are subject to availability

** 15 days prior to the first service date: Free Cancellation on guide and private vehicle with chauffeur. Any type of entrance tickets have no refund.

** Less than 7 days prior to the first service date: Penalty of 20% of guide and private vehicle with chauffeur. Any type of entrance tickets have no refund.

** Less than 6 days prior to first service date: NO REFUND. Payment of 100%

****NO REFUND IN ANY CASE OF MODIFICATION OR CANCELLATION ON ANY ENTRANCE SEED OR ANY TYPE OF TICKETS OR FEES ASOCIATED WITH ANY OF THE ABOVE.

FOR SAILING TOURS:

  • Sailing experiences are subject to weather conditions. In case the skipper decides that it is not safe to be out at sea we try to reschedule. If no agreement can be reached you will receive a full refund.
  • Reservations should be made at least 36 hours in advance. Last minute reservations under request.
  • We have a 48 hour cancellation notice policy for full refund. 48 hours or less cancellations forfeit 50% fare. 24 hour cancellations forfeit full fare. No shows or same-day booking cancellations will forfeit 100% fare.
  • IMPORTANT: It is only permitted to wear footwear with bright soles on the sailing yacht. Black or dark shoe soles can leave markes on the boat which are difficult or impossible to remove.